I work at the intersection of design and delivery to shape ideas and build systems that bring them to life. I care deeply about collaboration and believe generosity in process leads to better outcomes and stronger teams.

I’m currently freelancing at LOCAL with past experiences in local government and advertising.

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EXPERIENCE

LOCAL

Project Manager (Freelance)

Present

TRAVIS COUNTY

Senior Program Manager

2022 - 2025

Applications Manager

2019 - 2022

Interim Project Division Director

2021

UX/UI Designer

2016 - 2019

HILL HOLLIDAY

Graphic Designer

2015 - 2016

EDUCATION

THE CREATIVE CIRCUS

Graphic Design

2013 - 2014

UNIVERSITY OF FLORIDA

Advertising, Bachelor of Science

2008 - 2012

SKILLS

Strategic and design storytelling

Product strategy and roadmap

Concept-to-execution

Adoption and change management

User-centered system design

Visual and digital design

Platform operations and optimization

User research and testing

Research-driven insights

Program and project management

Cross-functional leadership

Risk management and issue resolution

  • "I've decided that hiring someone, especially at places with challenging resource issues, is like choosing someone you want to be stuck in a lifeboat with: you want someone who is going to help keep you alive. You want someone who is resourceful, who can work like a bee, who can keep things calm. but also: you don't want someone who is going to freak out on the first dark and stormy night and (bad) panic or (worse) try to kill you and eat you. I've hired a LOT of people over the years and the best person I ever hired for anything, ever, is Chloe Mun. She was brought on as a designer, and she was (is!) a GREAT designer - human, empathetic, detailed, hip - but in like ten seconds it was clear that the lifeboat we were in could make more use of her singular skillset and personality abovedecks. She quickly scampered up the ladder, to my level, and well beyond. Whatever it is your organization is doing, and whatever role it is she is being considered for, Chloe is the best choice. I mean it. PS: I am leaving our working relationship as "I managed Chloe directly" rather than "worked directly with Chloe" or "Chloe was senior to me", even though both of those are also true (and she excelled in both of those capacities). I just think it will be fun to have listed like that when she is the CIO of a Fortune 500 company, or founder of a startup, or President of the United States, or or or. Really. She is one of a kind."

    Chris Stangland, Application Manager

  • "Chloe is amazing at identifying what drives her team members as individuals; in the two years of being on her team, I have been able to do some of my best work, and I fully attribute that to her leadership. She makes it a point to recognize her team. She gives us freedom to do our own thing and trusts our judgement, but also provides regular feedback and addresses any issues head-on. Her ability to summarize complex topics, diffuse tense situations, and translate talking points into actionable items makes every conversation she participates in productive and enjoyable. She does not hesitate to step up and take ownership when necessary and will be the first one to unmute during that awkward virtual-meeting-with-no-cameras-on silence. I have yet to meet a better communicator than Chloe. On top of her many professional qualities, she is also hilarious and a great person to be around. I am grateful and proud to be on Chloe’s team."

    Barbora Halbich, UX/UI Designer

  • "I had the distinct pleasure of working under Chloe's leadership, and I can say without hesitation that she's one of the most exceptional managers I've encountered. Chloe's 'can-do' attitude and boundless energy were truly inspiring. She consistently went above and beyond, offering assistance even when it fell outside her immediate domain. Her proactive nature meant she was always the first to step up and find solutions. Chloe's talent as a UX/UI professional and manager is undeniable. She possesses a keen eye for detail and a strategic mind, which translated into remarkable results for our team. More importantly, she's an attentive and supportive leader who genuinely cares about her team's growth. Her belief in my potential, in particular, was instrumental in my promotion to a senior position. Beyond her professional capabilities, Chloe is a truly remarkable person. She's a sweet-hearted woman, a trusted confidante, and a friend who always made time to listen and offer support, even outside of work. Her kindness and empathy created a positive and collaborative environment. I would enthusiastically work with Chloe again in a heartbeat. Her leadership, talent, and genuine care make her an invaluable asset to any team. I wholeheartedly recommend her."

    Khoa Pham, Senior Webmaster

  • "It was a privilege to work with Chloe for almost three years at Travis County. We partnered on multiple projects, including a large, high-profile multi-year research study, alongside multiple internal and external partners. Chloe is an exceptional team member and leader. I was consistently impressed by her ability to manage highly complex projects and build strong relationships with partners and stakeholders. What truly sets Chloe apart is both her systems-thinking approach and thoughtful leadership style. Chloe has a knack for seeing the big picture and understanding how all the moving parts fit together, and how to move forward. This, combined with her excellent project management skills and ability to keep projects and programs on budget, made her an invaluable strategy-focused partner. Chloe is a true leader and a reliable colleague, and I highly recommend her."

    Reyda Taylor, Strategic Advisor

  • "Chloe is an exceptional collaborator and was an absolute joy to work with on the Austin/Travis County Digital Equity Needs Assessment report and surrounding research from 2022 to 2025. She brought outstanding project management discipline to a complex, multi stakeholder effort, keeping our project team organized, focused, and moving forward with clarity. Her writing is consistently clear, concise, thoughtful, and accessible. She also has a rare ability to translate detailed, data heavy findings into clear and compelling communications, whether in presentations, written summaries, or live facilitation. Chloe’s public speaking skills and her calm, confident presence in group settings made our work stronger at every stage. Any team would be lucky to have her."

    Jesse Rodriguez, Program Manager

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